Shipping policy

At House of Himalayas, we are committed to getting your order to you safely and reliably. Please see below for our shipping and pickup details.

🏬 Free Click and Collect

No minimum spend required. Your order will be ready for collection within twenty four hours of purchase, any day of the week. Pickup address details will be provided at checkout.

🇦🇺 Domestic Shipping — Australia

Shipping costs for orders across Australia are calculated at checkout based on Australia Post rates, using the weight, dimensions, and delivery destination of your order. Orders over $99 receive free standard shipping anywhere in Australia. The exact shipping cost will be shown before you complete your purchase.

🇳🇿 International Shipping — New Zealand

We ship to New Zealand using the Australia Post International Standard service. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Orders are typically processed and dispatched within 2 to 3 business days.
  • You will receive a tracking number via email once your order has been shipped, where tracking is available.
  • Shipping timeframes may vary depending on your location, Australia Post service delays, and during peak seasons.

🏡 Free Local Delivery — Merri-bek

We proudly offer free local delivery on orders over $60 for customers in Merri-bek and surrounding suburbs, handled directly by the House of Himalayas team, not a third party courier. Deliveries go out on weekends, with earlier delivery when possible.

Delivery zone:

  • Pascoe Vale (3044)
  • Pascoe Vale South (3044)
  • Glenroy (3046)
  • Hadfield (3046)
  • Oak Park (3046)
  • Gowanbrae (3043)
  • Tullamarine (3043)
  • Brunswick West (3055)
  • Brunswick (3056)
  • Brunswick East (3057)
  • Coburg (3058)
  • Coburg North (3058)
  • Fawkner (3060)

For urgent delivery requests, message us via Instagram to check availability.

As local deliveries are handled directly by our team rather than through Australia Post, tracking numbers do not apply. Updates on your delivery will be sent directly to the correct contact details you provide at checkout. Please ensure your phone number and address are entered correctly, as House of Himalayas is not responsible for delays or failed deliveries resulting from incorrect or incomplete contact information provided by the customer.

Need help?
If you have any questions about shipping, pickup, or your order, reach out to us at info@houseofhimalayas.com.au.