At House of Himalayas, we are committed to getting your order to you safely and reliably. Please see below for our shipping, local delivery and pickup information.

Free Click and Collect

No minimum spend is required.

Orders are generally ready for collection within 24 hours of purchase. Pickup details and instructions will be provided at checkout or once your order is ready.

Domestic Shipping, Australia

We offer flat-rate shipping across Australia:

• Standard Shipping: $10, estimated delivery in 3 to 6 business days
• Express Shipping: $18, estimated delivery in 1 to 2 business days

Orders that meet our current free shipping threshold will receive free standard shipping.

The delivery provider used may vary depending on your location, parcel size, service availability, reliability and the most suitable shipping option available to us at the time of dispatch. Your order may be sent via Australia Post or another reputable courier service.

Where tracking is available, tracking details will be sent once your order has been dispatched.

Orders are generally processed and dispatched within 2 to 3 business days. Delivery timeframes are estimates only and may be affected by carrier delays, peak periods, weather, service disruptions or other circumstances outside our reasonable control.

International Shipping

We currently ship to New Zealand and selected international destinations.

International shipping rates are calculated at checkout based on the available Australia Post service, parcel details and destination.

Available services may include:

• International Standard
• International Express

The available shipping options and costs will be displayed before payment is completed.

Orders are generally processed and dispatched within 2 to 3 business days. Tracking details will be provided where available.

International delivery timeframes are estimates only and may be affected by customs processing, carrier delays, peak periods, weather or other circumstances outside our control.

Customers are responsible for any applicable customs duties, import taxes or other charges imposed by authorities in the destination country, unless otherwise stated at checkout.

Free Local Delivery, Merri-bek and Surrounding Suburbs

We offer free local delivery on eligible orders over $60 within our local delivery zone.

Local deliveries are generally handled directly by the House of Himalayas team, although we may use another suitable delivery provider where required.

Deliveries are usually made on weekends, with earlier delivery where possible. Delivery timing may vary depending on order volume and availability.

Local Delivery Zone

• Pascoe Vale (3044)
• Pascoe Vale South (3044)
• Glenroy (3046)
• Hadfield (3046)
• Oak Park (3046)
• Gowanbrae (3043)
• Tullamarine (3043)
• Brunswick West (3055)
• Brunswick (3056)
• Brunswick East (3057)
• Coburg (3058)
• Coburg North (3058)
• Fawkner (3060)

For urgent delivery requests, please contact us via Instagram before placing your order to check availability.

Where local delivery is completed directly by our team, carrier tracking may not be available. Delivery updates may instead be sent using the contact details provided at checkout.

Please ensure your delivery address, phone number and other contact details are complete and accurate. House of Himalayas cannot be responsible for delays, failed deliveries or additional delivery costs resulting from incorrect or incomplete information supplied by the customer.

Delivery Providers and Timeframes

We work with Australia Post and other delivery providers depending on the destination and shipping method selected.

For Australian orders, the carrier may vary where another service is more suitable based on factors such as delivery location, parcel requirements, service reliability or availability.

For international orders, the shipping service displayed at checkout will apply.

Delivery estimates are provided as a guide only and are not guaranteed. Once a parcel has been dispatched, delays may occasionally occur due to carrier operations, weather, customs, peak periods or other circumstances outside our reasonable control.

If a delivery issue arises, please contact us and we will assist with reasonable enquiries and follow-up with the delivery provider where appropriate.

Need Help?

If you have any questions about shipping, pickup or your order, please contact us at info@houseofhimalayas.com.au.